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Information by A to F

Adapter

Our reception desk keeps several international adapters for electrical outlets ready.

Advance payment

On request we will send you a bill covering your advance payment. Starting with a total sum of 500 € you will automatically receive a bill.

Airports

The two airports located next are the International Airport Düsseldorf (DUS) and airport Weeze/Düsseldorf-Niederrhein (NRN) The airports can be reached at following number:

International Airport Düsseldorf 0 21 1 – 42 1 – 0
Airport Weeze Niederrhein 0 28 37 – 66 61 11

ATM

Volksbank Kalkar, Altkalkarer Straße 7-11 ca. 5 km
Sparkasse Kalkar, Markt 21-22 ca. 5 km
Deutsche Bank Kleve, Hoffmannallee 2 ca. 15 km
Postbank Kleve, railway station (Bahnhof) ca. 18 km

Baby bed

On your request we put a baby bed in your room. There is a surcharge of 10.00 € per night.

Bank account

For international money transfers:

BIC: GENODED1KLL
IBAN: DE35 3246 0422 0019 2520 19

Bath robe

Bathrobes, towels, and slippers to be used in our wellness-area are included in the fee. Please use them with care to protect our environment.

Bicycle

We are an official rental station for bicycles and offer them for a fee of 9.00 € per day per bike.

Breakfast

Breakfast is served as buffet in the breakfast room on the ground floor.

Monday to Friday 6.30 a.m.– 10.00 a.m.
Saturday and Sunday 7.30 a.m. – 11.00 a.m.
If you have to leave us earlier please read the section “Early bird breakfast”.

Cab

We will call you a cab if you ask us. Just call the reception (( 1). Please be reminded that our hotel is located in a rural area and it may take up to 15 minutes until the taxi arrives at our hotel.
If you want to call a taxi yourself or to return to the hotel

Shuttle Service Fries 0 28 24 – 45 49
Taxi Tünnißen 0 28 24 – 47 07
Taxi Schlitt 0 28 23 – 37 42
Taxi Schlitt is recommended for a longer distance and to the airport Niederrhein Weeze.

Cancelation

Individual room bookings can be cancelled out of charge until 24 hours prior to intended arrival. On shorter notice we will charge you the room rate for the first night. Special conditions may apply for group reservations to be arranged at booking.

Car Service

We are happy to do time-consuming tasks for you on your car like ice scraping, removing snow or fuelling petrol. Please contact our reception desk employees.

CD player

You can rent a CD player at our reception for a fee.

Check-in

Your room is ready for you at 2 pm. If you plan to arrive earlier please inform us at booking time.
You can check-in the whole night. If you are going to arrive after 10 pm. please call our reception before to arrange easy access to our hotel. Otherwise please use – if the restaurant is not still open – the intercom next to the internal door to contact our night service.

Check-out

We kindly ask you to vacate your room on departure day by 11 o’clock. If you depart later please contact our reception desk (( 1). If you would like to check out before 7 o’clock please inform us the preceding evening.

Children

For children we can put an additional bed in the room. Children up to the age of 12 years may stay  in the room of their parents for 10,00 € per night. Their breakfast will be charged with 6.00 €.

Church services

Catholic St. Hubertus Kehrum Sat 6.30 p.m.
Catholic St. Nicolai Kalkar Wed 7 p.m., Fri 9 a.m., Sun 11 a.m. and 6 p.m.
Protestant church Neulouisendorf Sun 9.30 a.m.
Protestant church Kalkar Sun 10.45 a.m.

Clothes cleaning

For a fee our hotel laundry takes care of your clothes. This takes two days.
Ironing can be included at additional charge.

Computer

You may use your own computer to access the Internet free of charge via our WLAN/LAN.
A PC with Internet access is located next to the reception for your use.

Credit cards

We accept following credit cards:

· Maestro
· Mastercard
· Visa
· American Express
· Diners Club

Directions

Follow the link „Route & Directions“ on our website. Our reception desk is happy to assist you.

Doctors

See “Emergency calls”

Dogs

Dogs are welcome at our house. The rate for a single dog in your room is 10,00 € per night.

DVD player

You can rent a DVD player at our reception for a fee.

Early bird breakfast

If you wish to take your breakfast before our regular service hours, you are asked to contact our reception staff. Depending on the requested time and the amount of guests we will start earlier with the breakfast buffet, arrange an individual breakfast for you or prepare a packed lunch to take away.

Emergency calls

Please dial an additional “0” to reach the public network when using your room telephone.
Medical Service 116 117
Dentist 0 18 0 – 59 86 70
Eye specialist 0 28 23 – 97 70 70
Otolaryngologist 0 28 23 – 97 77 75
St. Nikolaus-Hospital, Kalkar 0 28 24 – 17 – 0
St. Antonius-Hospital, Kleve 0 28 21 – 49 0 – 0
Wilhelm-Anton-Hospital, Goch 0 28 23 – 89 1 – 0
Toxic emergency 0 22 8 – 19 24 0

Entrance

We close the front door around 10 pm. Please take your room key with you if you are going to return later –it will open the front door.

Fax

We transmit you faxes for you. Please hand them to the reception desk.

Gas station

BFT petrol station in Kehrum (at the B 57) 1200 m
ARAL Autobahn A 3 exit Rees 15 km
ARAL Autobahn A 57 exit Uedem (offers LPG) 10 km
TOTAL B 9 Goch (offers LPG) 18 km

Fitness & Wellness

Our hotel has an own Wellness area called “Libertine Spa”. In there you find different types of saunas, infrared-seats, a steam bath and feet basins. Relax in the rest area, the lounge and the terrace. We serve you small meals and drinks at the lounge (( 60).

Our reception (( 1) arranges treatments by professional masseurs and cosmeticians. Normally it takes one day in advance to book the treatments. Our fitness room offers modern equipment to be used in sport dress. “Libertine Spa” is open daily from 2 pm. till 23 pm. The charge for one day is 5,-€ for hotel guests. See also entry on “Saunas”.

Information by G to Z

Gift coupon

We offer a coupon service. Give away relaxed holidays including a nice bicycle tour or a culinary weekend. Tell us your wish und we send the coupon directly to your dear friend or relative.

Guestbook

If we have your email address on file you will automatically receive a message from us after your check out. It features a link to rate us. We would love to get an entry by you. Electronic entries on Facebook are welcome as well.

Hospitals

See “Emergency calls”

Ice cubes

can be received at our restaurant during its opening times.

Internet

See “Computer”.

Invoicing

We are happy to send you a bill. For this we need a certificate, that your company will bear all costs and the complete postal address.

Iron

Please inform our reception desk if you need an iron or an iron board. The employee there can arrange a fee-based ironing service for you, too.

Jogging

At the reception you will find a folder with several jogging trails. Please ask our staff and we will hand it out to you.

LAN

A LAN socket is located next to the desk in your room. WLAN is available in the whole building. No password is necessary for this service. Please be informed that all connections are briefly recorded for security reasons.

Libertine Spa

See “Fitness & Wellness”

Luggage

Courier luggage should be send early enough (within Germany at least two days) before your arrival. It is better that your bag waits on you and not the other way round. The receiving address is:

Landhaus Beckmann
Roemerstrasse 1
47546 Kalkar
Germany

We are happy to store your luggage in our compartment after your check out until your departure.
Please contact our reception if you need help with your luggage.

Mail

You can mail in your letters and postcards at the reception desk. You can purchase postage stamps here, too.

Minibar

Each room is equipped with a fridge holding some types of drinks. The pricelist is next to the telephone.

Mobile phone charger

We have several different chargers for mobiles available at the reception.

Newspapers

Right next to the entrance of our restaurant you will find some German papers.

Packed lunch

For your day trips you are invited to prepare a packed lunch at our breakfast buffet. Please ask our servants for bags and similar needs. The packed lunch costs 8.00 € if it is not already included in your special (e.g. bicycle tours or golfing weekends).

Parking

In front of our hotel you find a large parking lot free of charge. There is enough space for coaches and trucks, too.

Payment

We accept your payment in cash, by credit card or on account.
Please find further information at “Credit cards” and “Invoicing”.

Photocopies

We prepare your photocopies for 0.30 € each. Please hand the originals to the reception.

Postcards

An assortment of postcards with nice Lower Rhine motives can be bought at the reception desk.

Restaurant

Our restaurant is located on the ground floor and opened from 12 to 10 pm. You may reserve a table by calling the restaurant (( 60) or the reception (( 1). In room service is possible, too.

Room cleaning

Your room is cleaned daily. The housekeepers begin to work at 8 o’clock. If your room shall not be cleaned, attach the sign “Bitte nicht stören” (Do Not Disturb) (located at your wardrobe) to your door. Shall your room be cleaned at a certain time, please contact our housekeeper.

Sauna

Our “Libertine Spa” wellness area has two regular saunas (60°C and 90°C) and a steam sauna. For energy saving the saunas are switched on at 6 p.m. If you want to have a sauna before that time please inform the reception desk (( 1) The employee will switch the sauna on at the time wanted. Using the sauna and the wellness area costs 5,-€ for hotel guests.

Please accept and remember that saunas in Germany are “fully nude”. Bathing clothes shall not be worn; but you may cover yourself with a large towel.

Shoes, Cleaning …

A shoe shining machine is located on the ground floor next to room 21.

Supermarket

The nearest supermarket is located in Kalkar. The “REWE” Market is open Monday to Saturday from 7 a.m. until 10 p.m. Via Goch you can drive to Siebengewald in the Netherlands. The supermarket there is opened on Sunday morning. The one at Nieuw Bergen is opened on Sunday afternoon.

Telephone extension

The extension of your room telephone can be found next to your telephone set in the room. You can reach an employee anytime at ( 1.

Telephone numbers, Important …

Local loop 0
Reception 1
Restaurant 60
Police (0)-110
Emergency service (0)-112
Information (0)-11 8 33
International Information (0)-11 8 34

Terms and Conditions

The terms and conditions are available in German at our reception desk. Our receptionists are happy to assist you on any questions. The terms and conditions can be also downloaded from the website of the hotel.

Tooth brush, comb, etc.

You have forgotten your tooth brush, razor, body care or comb? A button became loose? Please see the reception for help.

Train station

Xanten 10 km
Rees-Empel 12 km
Goch 12 km
Kleve 15 km

You can reach the travel service of “Deutsche Bahn” by public network (0)-11 8 61 or ask the reception staff to assist you.

Umbrella

If you need an umbrella please see the reception.

Wakeup call

Please tell our service team at the reception (( 1) at what time you want to get up. In the morning we will give you a wakeup call.

Wellness

See “Fitness & wellness”

Wireless LAN

See “LAN”.