Information by A to F
Our reception desk keeps several international adapters for electrical outlets ready.
On request we will send you a bill covering your advance payment. Starting with a total sum of 500 € you will automatically receive a bill.
The two airports located next are the International Airport Düsseldorf (DUS) and airport Weeze/Düsseldorf-Niederrhein (NRN) The airports can be reached at following number:
International Airport Düsseldorf 0 21 1 – 42 1 – 0
Airport Weeze Niederrhein 0 28 37 – 66 61 11
Volksbank Kalkar, Altkalkarer Straße 7-11 ca. 5 km
Sparkasse Kalkar, Markt 21-22 ca. 5 km
Deutsche Bank Kleve, Hoffmannallee 2 ca. 15 km
Postbank Kleve, railway station (Bahnhof) ca. 18 km
On your request we put a baby bed in your room. There is a surcharge of 10.00 € per night.
For international money transfers:
IBAN: DE35 3246 0422 0019 2520 19
Bathrobes, towels, and slippers to be used in our wellness-area are included in the fee. Please use them with care to protect our environment.
We are an official rental station for bicycles and offer them for a fee of 9.00 € per day per bike.
Breakfast is served as buffet in the breakfast room on the ground floor.
Monday to Friday 6.30 a.m.– 10.00 a.m.
Saturday and Sunday 7.30 a.m. – 11.00 a.m.
If you have to leave us earlier please read the section “Early bird breakfast”.
We will call you a cab if you ask us. Just call the reception (( 1). Please be reminded that our hotel is located in a rural area and it may take up to 15 minutes until the taxi arrives at our hotel.
If you want to call a taxi yourself or to return to the hotel
Shuttle Service Fries 0 28 24 – 45 49
Taxi Tünnißen 0 28 24 – 47 07
Taxi Schlitt 0 28 23 – 37 42
Taxi Schlitt is recommended for a longer distance and to the airport Niederrhein Weeze.
Individual room bookings can be cancelled out of charge until 24 hours prior to intended arrival. On shorter notice we will charge you the room rate for the first night. Special conditions may apply for group reservations to be arranged at booking.
We are happy to do time-consuming tasks for you on your car like ice scraping, removing snow or fuelling petrol. Please contact our reception desk employees.
You can rent a CD player at our reception for a fee.
Your room is ready for you at 2 pm. If you plan to arrive earlier please inform us at booking time.
You can check-in the whole night. If you are going to arrive after 10 pm. please call our reception before to arrange easy access to our hotel. Otherwise please use – if the restaurant is not still open – the intercom next to the internal door to contact our night service.
We kindly ask you to vacate your room on departure day by 11 o’clock. If you depart later please contact our reception desk (( 1). If you would like to check out before 7 o’clock please inform us the preceding evening.
For children we can put an additional bed in the room. Children up to the age of 12 years may stay in the room of their parents for 10,00 € per night. Their breakfast will be charged with 6.00 €.
Catholic St. Hubertus Kehrum Sat 6.30 p.m.
Catholic St. Nicolai Kalkar Wed 7 p.m., Fri 9 a.m., Sun 11 a.m. and 6 p.m.
Protestant church Neulouisendorf Sun 9.30 a.m.
Protestant church Kalkar Sun 10.45 a.m.
For a fee our hotel laundry takes care of your clothes. This takes two days.
Ironing can be included at additional charge.
You may use your own computer to access the Internet free of charge via our WLAN/LAN.
A PC with Internet access is located next to the reception for your use.
We accept following credit cards:
· American Express
· Diners Club
Follow the link „Route & Directions“ on our website. Our reception desk is happy to assist you.
See “Emergency calls”
Dogs are welcome at our house. The rate for a single dog in your room is 10,00 € per night.
You can rent a DVD player at our reception for a fee.
Early bird breakfast
If you wish to take your breakfast before our regular service hours, you are asked to contact our reception staff. Depending on the requested time and the amount of guests we will start earlier with the breakfast buffet, arrange an individual breakfast for you or prepare a packed lunch to take away.
Please dial an additional “0” to reach the public network when using your room telephone.
Medical Service 116 117
Dentist 0 18 0 – 59 86 70
Eye specialist 0 28 23 – 97 70 70
Otolaryngologist 0 28 23 – 97 77 75
St. Nikolaus-Hospital, Kalkar 0 28 24 – 17 – 0
St. Antonius-Hospital, Kleve 0 28 21 – 49 0 – 0
Wilhelm-Anton-Hospital, Goch 0 28 23 – 89 1 – 0
Toxic emergency 0 22 8 – 19 24 0
We close the front door around 10 pm. Please take your room key with you if you are going to return later –it will open the front door.
We transmit you faxes for you. Please hand them to the reception desk.
BFT petrol station in Kehrum (at the B 57) 1200 m
ARAL Autobahn A 3 exit Rees 15 km
ARAL Autobahn A 57 exit Uedem (offers LPG) 10 km
TOTAL B 9 Goch (offers LPG) 18 km
Fitness & Wellness
Our hotel has an own Wellness area called “Libertine Spa”. In there you find different types of saunas, infrared-seats, a steam bath and feet basins. Relax in the rest area, the lounge and the terrace. We serve you small meals and drinks at the lounge (( 60).
Our reception (( 1) arranges treatments by professional masseurs and cosmeticians. Normally it takes one day in advance to book the treatments. Our fitness room offers modern equipment to be used in sport dress. “Libertine Spa” is open daily from 2 pm. till 23 pm. The charge for one day is 5,-€ for hotel guests. See also entry on “Saunas”.
Information by G to Z
We offer a coupon service. Give away relaxed holidays including a nice bicycle tour or a culinary weekend. Tell us your wish und we send the coupon directly to your dear friend or relative.
If we have your email address on file you will automatically receive a message from us after your check out. It features a link to rate us. We would love to get an entry by you. Electronic entries on Facebook are welcome as well.
See “Emergency calls”
can be received at our restaurant during its opening times.
We are happy to send you a bill. For this we need a certificate, that your company will bear all costs and the complete postal address.
Please inform our reception desk if you need an iron or an iron board. The employee there can arrange a fee-based ironing service for you, too.
At the reception you will find a folder with several jogging trails. Please ask our staff and we will hand it out to you.
A LAN socket is located next to the desk in your room. WLAN is available in the whole building. No password is necessary for this service. Please be informed that all connections are briefly recorded for security reasons.
See “Fitness & Wellness”
Courier luggage should be send early enough (within Germany at least two days) before your arrival. It is better that your bag waits on you and not the other way round. The receiving address is:
We are happy to store your luggage in our compartment after your check out until your departure.
Please contact our reception if you need help with your luggage.
You can mail in your letters and postcards at the reception desk. You can purchase postage stamps here, too.
Each room is equipped with a fridge holding some types of drinks. The pricelist is next to the telephone.
Mobile phone charger
We have several different chargers for mobiles available at the reception.
Right next to the entrance of our restaurant you will find some German papers.
For your day trips you are invited to prepare a packed lunch at our breakfast buffet. Please ask our servants for bags and similar needs. The packed lunch costs 8.00 € if it is not already included in your special (e.g. bicycle tours or golfing weekends).
In front of our hotel you find a large parking lot free of charge. There is enough space for coaches and trucks, too.
We accept your payment in cash, by credit card or on account.
Please find further information at “Credit cards” and “Invoicing”.
We prepare your photocopies for 0.30 € each. Please hand the originals to the reception.
An assortment of postcards with nice Lower Rhine motives can be bought at the reception desk.
Our restaurant is located on the ground floor and opened from 12 to 10 pm. You may reserve a table by calling the restaurant (( 60) or the reception (( 1). In room service is possible, too.
Your room is cleaned daily. The housekeepers begin to work at 8 o’clock. If your room shall not be cleaned, attach the sign “Bitte nicht stören” (Do Not Disturb) (located at your wardrobe) to your door. Shall your room be cleaned at a certain time, please contact our housekeeper.
Our “Libertine Spa” wellness area has two regular saunas (60°C and 90°C) and a steam sauna. For energy saving the saunas are switched on at 6 p.m. If you want to have a sauna before that time please inform the reception desk (( 1) The employee will switch the sauna on at the time wanted. Using the sauna and the wellness area costs 5,-€ for hotel guests.
Please accept and remember that saunas in Germany are “fully nude”. Bathing clothes shall not be worn; but you may cover yourself with a large towel.
Shoes, Cleaning …
A shoe shining machine is located on the ground floor next to room 21.
The nearest supermarket is located in Kalkar. The “REWE” Market is open Monday to Saturday from 7 a.m. until 10 p.m. Via Goch you can drive to Siebengewald in the Netherlands. The supermarket there is opened on Sunday morning. The one at Nieuw Bergen is opened on Sunday afternoon.
The extension of your room telephone can be found next to your telephone set in the room. You can reach an employee anytime at ( 1.
Telephone numbers, Important …
Local loop 0
Emergency service (0)-112
Information (0)-11 8 33
International Information (0)-11 8 34
Terms and Conditions
The terms and conditions are available in German at our reception desk. Our receptionists are happy to assist you on any questions. The terms and conditions can be also downloaded from the website of the hotel.
Tooth brush, comb, etc.
You have forgotten your tooth brush, razor, body care or comb? A button became loose? Please see the reception for help.
Xanten 10 km
Rees-Empel 12 km
Goch 12 km
Kleve 15 km
You can reach the travel service of “Deutsche Bahn” by public network (0)-11 8 61 or ask the reception staff to assist you.
If you need an umbrella please see the reception.
Please tell our service team at the reception (( 1) at what time you want to get up. In the morning we will give you a wakeup call.
See “Fitness & wellness”